, you will engage high-intent leads across India, guide parents through the purchase journey, and maximise lifetime value via strategic upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you'll be part of a high-energy team that drives the company's primary revenue engine.
Key Responsibilities
Area
What You'll Do
Lead Engagement & Conversion
Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.
Upsell & Cross-Sell
Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets.
Product Mastery
Develop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches.
Pipeline Management
Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting.
Customer Experience
Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed.
Market Feedback Loop
Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys.
Must-Have Qualifications
Fluent English & Hindi
; clear, engaging phone presence.
1-3 years' experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred).
Proven record of hitting monthly revenue / conversion targets.
Comfortable with a
6-day work week
(rolling saturday or sunday off, timing 10am -7 pm).
Proficient with CRMs, spreadsheets, and virtual meeting tools.
High empathy, consultative mindset, and strong objection-handling skills.
If interested plz share you resume at deepika@ecolux.co.in
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?35,000.00 per month
Benefits:
Provident Fund
Language:
Hindi (Preferred)
English (Required)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.