About the Company
We are a fast-growing and customer-focused loan consultancy, working with multiple banks and financial institutions. We offer a supportive work environment, learning opportunities, and career growth in the finance sector.
Role Overview
We are looking for a Customer Care Executive to handle customer enquiries, follow up loan leads, assist with documentation, and coordinate with internal teams to ensure a smooth customer experience throughout the loan process.
Key Responsibilities
Handle inbound & outbound customer calls
Follow up leads and explain loan products & processes
Guide customers on required documents
Coordinate with internal teams and banks for case updates
Update customer and lead details in Excel / internal systems
Ensure timely follow-ups and customer satisfaction
Job Types: Full-time, Permanent, Fresher
Pay: ?13,000.00 - ?18,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Work Location: In person
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