Job Description

Job description

Job Title: Telecaller - Dubai Operations

Company: Brillianz Education, Dubai

Work Location: Kadavanthara, Ernakulam, Kerala

Operational Focus: Dubai Branch

Working time: 11am to 7pm ( Shift 1 ) and 12pm- 9 pm (Shift 2)

Experience : 1-2year preferred

Job Summary:

Brillianz Education is hiring enthusiastic and fluent Telecallers to support our Dubai operations from our branch office in Kadavanthra, Ernakulam. Candidates must be well-versed in English with excellent communication skills to interact with students and clients based in the UAE. You will play a key role in handling inquiries, following up on leads, and guiding students through our admission processes.

Key Responsibilities:

Make outbound calls and respond to inbound inquiries related to Dubai education programs.

Communicate clearly and confidently in English with students and parents based in the UAE.

Explain course details, admission requirements, and other services.

Maintain accurate records of calls and follow-ups.

Coordinate with the Dubai office for admissions and student support.

Requirements:

Education: Any degree (graduates from any discipline are eligible).

Must be fluent in English (spoken and written).

Good communication and listening skills.

Prior experience in tele calling, customer service, or education is an added advantage.

Ability to work with a team and handle time-sensitive follow-ups.

Benefits:

Exposure to international operations (Dubai).

Professional work environment and supportive team.

Growth opportunities within the organization.

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Internet reimbursement Paid time off
Supplemental Pay:

Performance bonus
Language:

English (Required)
Work Location: In person