Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products/ services or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Go the "extra mile" to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English & Hindi
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
Preference will be given to the candidates having experience in Outbound Calling in BPO Sector in Website Selling process or lead generation.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Paid sick time
Work Location: In person
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