Telecaller

Year    WB, IN, India

Job Description

Job Title:

Telecaller

Location:

Kolkata



About the role

You'll work at a real estate company, calling old and new clients to qualify them for a site visit or sales discussion, reply to social messages, and audit feedback from previous visits--all while keeping clean notes in Zoho Bigin.

What you'll do

Call new enquiries within 15 minutes; qualify diligently (decision-maker, budget, timeline, area, loan need).
Call past/old leads to re-engage, update status, and progress them to visit/booking.
Reply to social messages (WhatsApp/FB/IG) with clear, polite written responses.
Audit post-visit feedback: reach out after visits, capture concerns/NPS, and log next steps; close the loop with Sales Associates.
Offer two site-visit slots, confirm, and trigger WhatsApp confirmation.
Record call/chat outcome, notes, and next action immediately in Zoho Bigin.
Share accurate basics (price range, location, travel time) and escalate hot prospects promptly.
Must-haves

Clear speaking voice, steady pace, polite/confident tone.
Fluent Bengali/Hindi; working English; clean WhatsApp/chat writing.
Female preferred.
Patient listener; asks follow-ups; handles objections calmly.
Disciplined documentation; comfortable with daily call targets.
Basic Excel/Google Sheets; headset + stable connection; okay with Thursday week-off.
Good to have

Telecalling experience (real estate/education/finserv).
Exposure to CRM and WhatsApp Replies

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4113092
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year