Job Description

Position: Telecaller - US Outbound & Inbound

Department: Sales & Client Relations

Overview:

The Telecaller handles incoming client inquiries and outbound calling to potential customers--promoting Prestivo Tax services, answering questions, and ensuring excellent client communication.

Key Responsibilities:

Make outbound calls to potential clients for tax services Handle inbound calls with professionalism and clarity Explain services, collect client details, and guide with next steps Follow scripts and maintain lead tracking in CRM Resolve client queries or route them to the correct department Maintain high-quality service and communication standards

Qualifications

:

Strong English communication skills Experience in BPO/Customer Service preferred Ability to handle high-volume calls Good listening and persuasive skills Positive attitude and customer-first approach

Freshers are welcome if your have good communication & Ms Office Skills.

Contact Us :

contact@prestivotax.com

Ph: +91 8977955534, +91 7382381125

Job Types: Full-time, Contractual / Temporary
Contract length: 6 months

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

Commuter assistance Paid sick time Paid time off
Ability to commute/relocate:

Karimnagar, Telangana: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

Cold calling: 1 year (Preferred)
Language:

English (Preferred)
Shift availability:

Night Shift (Required)
Work Location: In person