Job Description

Job Title: Telecaller - Customer Support & Product Promotion

Location:

Himayathnagar

Job Type:

Full-time ( Only females)

Experience:

0-2 years

Salary:

12000-15000

Job Summary:

We are seeking an enthusiastic and confident

Telecaller

to join our team. You will be responsible for handling customer queries, providing support, and promoting products/services to clients over the phone. The ideal candidate should be a good communicator, persuasive, and customer-focused.

Key Responsibilities:

Make outbound calls to prospective and existing customers. Handle inbound customer support calls and resolve queries efficiently. Explain and promote products and services clearly and convincingly. Maintain positive relationships with clients by providing timely updates and support. Achieve daily/weekly targets for calls and conversions. Update CRM systems with accurate customer and call details. Follow up on leads and ensure customer satisfaction. Gather customer feedback and report recurring issues to the team.

Requirements:

12th Pass or any Bachelor's degree. Prior experience in telecalling, customer support, or sales is an advantage. Excellent verbal communication in [Languages: e.g., English, Hindi, Telugu]. Good listening skills and patience while handling customers. Ability to explain products/services clearly and handle objections. Basic computer knowledge (MS Office, CRM tools). Positive attitude and team player.

Preferred Skills:

Experience in

client handling

and

product promotions

. Ability to work in

targets-based environments

. Multilingual candidates will be preferred.

Contact Number

: 1) 7207776419

2) 8247094621

Job Type: Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person