Job Description

Job Title: Telecaller - ITR Filing Support

Location:

Hyderabad, Telangana

Job Type:

Fixed Term Hire

Firm Type:

Chartered Accountancy Firm

Experience:

Freshers / 6 months+ preferred

:

We are a reputed Chartered Accountancy firm looking for a proactive and well-spoken

Telecaller

to assist our team during the peak

Income Tax Return (ITR) filing season

. The role involves contacting clients, reminding them to submit documents, and assisting with coordination for smooth and timely ITR filings.

Key Responsibilities:

Make outbound calls to existing and potential clients for ITR filing reminders. Explain the ITR filing process and assist with basic client queries. Coordinate between clients and internal tax filing team for documentation. Follow up with clients to collect necessary documents before deadlines. Maintain proper call logs and update client status in the system. Ensure timely communication and customer satisfaction.

Requirements:

Good communication skills in

Hindi, English

and Telugu

. Polite, confident, and persuasive phone manner. Basic understanding of ITR filing is preferred (training will be provided). Ability to work under deadlines and handle multiple follow-ups. Minimum qualification:

Graduate

. Prior telecalling or admin experience in a CA firm or financial services is an advantage.

Duration:

Till September End (extension possible based on performance)

Working Days:

Monday to Saturday

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person