Job Description

Minimum

10+2 OR Graduate

in any field.
Additional training in sales or customer service is an advantage.

Job Title:

Telecaller

Location:

kukatpally, Hyderabad

Job Type:

Full-time

Experience:

Freshers OR Experience in collections

Salary:

18000 - 21000

Job Summary:

We are looking for a motivated and customer-oriented

Telecaller

to join our team. The ideal candidate will be responsible for making outbound/inbound calls to potential and existing customers to generate leads, sell products/services, or provide support. The Telecaller should have excellent communication skills, a persuasive approach, and the ability to handle customer queries efficiently.

Key Responsibilities:

Make outbound calls to potential customers to promote products/services.
Answer inbound calls and address customer inquiries or complaints.
Maintain a database of customer interactions and update relevant information.
Follow up with customers for feedback, sales closures, and relationship management.
Meet daily/weekly/monthly targets for calls, leads, or conversions.
Provide information about company offerings in a professional and persuasive manner.
Work closely with the sales and marketing teams to improve outreach strategies.
Handle customer objections and resolve issues in a timely manner.

Key Skills & Requirements:

?Strong verbal communication and active listening skills.
? Ability to build rapport with customers quickly.
? Basic knowledge of CRM software and data entry.
? Excellent negotiation and problem-solving skills.
?Patience and ability to handle rejection positively.
? Multilingual skills (if applicable) are a plus.
?Prior experience in telecalling, sales, or customer service is preferred.

Education & Qualification:

Qualification : 10+2 OR Graduate Experience : Freshers OR Experience in collections (Telecalling) Language Proficiency : Good Communication Skills VETI 3 in English + Hindi + Telugu / Kannada / Tamil Certification : DRA Certification (Mandatory)
Job Type: Full-time

Pay: ?19,000.00 - ?22,000.00 per month

Schedule:

Day shift
Work Location: In person