Job Description

We are looking for an enthusiastic and experienced

Telecaller

to join our travel platform team. You will be the first point of contact for potential customers, helping them explore and book curated travel packages. Your goal is to drive conversions through engaging communication, product knowledge, and excellent customer service.

Key Responsibilities:

*Make outbound calls to leads interested in domestic/international travel packages.

*Understand customer travel requirements and suggest suitable travel plans/packages.

*Explain inclusions, pricing, and itinerary details clearly and persuasively.

*Follow up on leads through calls, WhatsApp, or email to close sales.

*Handle inbound queries and resolve them promptly.

*Maintain and update customer records in CRM systems.

*Meet daily/weekly call and conversion targets.

*Coordinate with the sales, operations, and ticketing teams for smooth service delivery.

Benefits:

*Competitive salary up to 25000/- per month+ performance incentives.

*Travel perks and employee discounts.

*Skill-building and growth opportunities in a fast-growing travel company.

*Supportive and dynamic team environment.

NOTE: WE ARE LOOKING FOR A FEMALE CANDIDATE.

Job Type: Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement Paid sick time
Application Question(s):

Do you have any prior experience working in a travel agency?
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person