Job Description

We are looking for a motivated and experienced

Telecaller

with a background in the

Logistics

industry to join our team in

Keelkattalai, Chennai

. The ideal candidate will manage both inbound and outbound calls, handle client queries, and coordinate with the logistics and operations teams to ensure smooth delivery and service processes.

Key Responsibilities:

Make outbound calls to existing and prospective clients to promote logistics services Attend and resolve inbound customer calls related to deliveries, pickups, and shipment tracking Coordinate with the operations and dispatch teams for timely logistics support Update and maintain customer call logs and CRM systems Follow up on sales leads and assist in scheduling meetings or appointments Provide shipment status updates, resolve delays, and communicate proactively with clients Handle basic logistics documentation and client onboarding assistance

Requirements:

1-3 years of telecalling experience

, specifically in the

logistics or transport industry

Strong verbal communication skills in

Tamil and English

Familiarity with logistics operations, tracking systems, and documentation Ability to multitask, stay organized, and work in a fast-paced environment Working knowledge of MS Office and CRM tools Customer-centric attitude and goal-oriented mindset
Job Types: Full-time, Permanent

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Language:

English (Preferred) Tamil (Preferred)
Work Location: In person