Job Description

Outbound Calling

: Make calls to potential customers, inform them about our products/services, and generate interest.

Customer Interaction

: Handle inbound and outbound calls, answering queries and providing information.

Sales & Lead Generation

: Promote and sell products or services, qualify leads, and convert prospects into customers.

Data Management

: Maintain accurate records of customer interactions, including updating databases with call outcomes, customer details, and feedback.

Follow-ups

: Follow up with potential customers and leads, ensuring they are provided with the necessary information and assistance.

Customer Support

: Provide basic customer support, assisting with inquiries or issues related to products/services.

Script Adherence

: Follow company scripts and guidelines while communicating with customers to ensure consistency and professionalism.

Reporting

: Provide daily or weekly reports to supervisors regarding call metrics, sales targets, and feedback.

Meet Targets

: Achieve monthly or weekly sales targets, call quotas, and other performance metrics set by the organization.

Team Collaboration

: Collaborate with the sales and customer service teams to ensure customer satisfaction and smooth service delivery.
Job Type: Full-time

Pay: ₹9,000.00 - ₹10,000.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person