Telecaller Thoothukudi ( Female Only )

Year    Tuticorin, TN, IN, India

Job Description

Company Name :Matha Furniture



Job Title

: Telecaller

Location

: Thoothukudi, Millerpuram

Employment Type

: Full-time/Part-time

Contact

: 73393 88455

Salary

: Negotiable

Overview:



We are seeking a dynamic and results-driven

Telecaller

to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers, answering inbound calls, and handling customer inquiries. You will play a key role in promoting and selling our products or services, as well as providing support and building strong customer relationships.

Key Responsibilities:



Outbound Calling

: Make calls to potential customers, inform them about our products/services, and generate interest.

Customer Interaction

: Handle inbound and outbound calls, answering queries and providing information.

Sales & Lead Generation

: Promote and sell products or services, qualify leads, and convert prospects into customers.

Data Management

: Maintain accurate records of customer interactions, including updating databases with call outcomes, customer details, and feedback.

Follow-ups

: Follow up with potential customers and leads, ensuring they are provided with the necessary information and assistance.

Customer Support

: Provide basic customer support, assisting with inquiries or issues related to products/services.

Script Adherence

: Follow company scripts and guidelines while communicating with customers to ensure consistency and professionalism.

Reporting

: Provide daily or weekly reports to supervisors regarding call metrics, sales targets, and feedback.

Meet Targets

: Achieve monthly or weekly sales targets, call quotas, and other performance metrics set by the organization.

Team Collaboration

: Collaborate with the sales and customer service teams to ensure customer satisfaction and smooth service delivery.

Skills & Qualifications:



Education

: High school diploma or equivalent; additional certifications in communication or sales are a plus.

Communication Skills

: Excellent verbal communication skills, with a clear and friendly tone.

Customer-Oriented

: Strong ability to build rapport with customers and handle inquiries effectively.

Sales Skills

: Ability to engage prospects, explain products/services, and close deals.

Multitasking

: Ability to manage multiple calls and tasks efficiently in a fast-paced environment.

Technical Proficiency

: Basic knowledge of computer systems, CRM software, and phone systems.

Languages

: Proficiency in [required languages, e.g., English, Hindi] depending on the region.

Experience

: Previous experience in telecalling, telemarketing, or customer service is preferred but not required.

Personal Attributes:



Persuasive and Confident

: Ability to convince potential clients or customers about the value of the product/service.

Active Listening

: Good listening skills to understand customer needs and concerns.

Problem-Solving

: Ability to think quickly and resolve customer queries or objections.

Team Player

: Willingness to work closely with team members and share best practices
Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000 - ₹10,000 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹10,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred)
Work Location: In person

Job Type: Full-time

Pay: ₹9,000.00 - ₹10,000.00 per month

Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

Technical support: 1 year (Preferred) tele sales: 1 year (Preferred) total work: 1 year (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4133022
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Tuticorin, TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year