Job Description

Telecaller / Telecounselor - College Admission Consultancy

Telecaller (Admission Counselor)

Location:

Boring Canal Road / Work from Office

Employment Type:

Full-Time / Part-Time / Internship (as applicable)

Key Responsibilities:

Lead Calling & Follow-ups:

Call potential students and parents from the provided leads database. Share information about courses, colleges, and admission procedures. Explain the benefits of the consultancy services and clear their doubts. Maintain daily follow-up with interested leads till closure.

Counselling & Conversion:

Guide students in choosing the right college/institute as per their interest, budget, and eligibility. Provide complete assistance till the final admission or form fill-up. Achieve daily/weekly/monthly targets of admissions or form submissions.

CRM and Reporting:

Maintain records of calls, enquiries, and status in Excel or CRM software. Prepare daily/weekly reports of lead status and conversions.

Coordination with Field Teams / Colleges:

Coordinate with field executives or partner institutes for admission formalities. Schedule counselling appointments or campus visits if required.
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Requirements:

Education:

Minimum 12th pass; Graduate preferred.

Experience:

Freshers can apply; experience in telecalling, counselling, or sales will be a plus.

Skills Required:

Excellent communication in Hindi (English preferred). Good convincing and listening skills. Basic computer knowledge (Excel, WhatsApp, Google Forms). Patience and positive attitude towards students and parents.

Benefits:

Performance-based

incentives

on each admission or form filled. Certificate & experience letter (for interns or short-term roles). Opportunity to grow as a

Counsellor or Admission Manager.

Preferred Candidates:

Candidates interested in

career counselling or education industry

. Candidates from Bihar/Jharkhand/UP region (for regional language preference). Prior experience in

edtech, call centers, or coaching centers

is a bonus.
Job Types: Full-time, Permanent, Fresher

Pay: ?8,086.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement
Supplemental Pay:

Commission pay Joining bonus Overtime pay Quarterly bonus Yearly bonus
Work Location: In person