Job Description

Key Responsibilities:

Make outbound calls to prospective customers and explain our offerings. Understand customer requirements and provide appropriate membership solutions. Convert warm leads into paid memberships through effective communication and persuasion. Follow up on leads regularly to ensure higher conversion rates. Achieve daily/weekly/monthly sales targets as assigned. Handle customer queries courteously and ensure customer satisfaction. Work closely with the sales and marketing team for feedback and process improvement.
Key Skills & Competencies:

Excellent communication skills in Bengali. Strong persuasion, negotiation, and interpersonal skills. Goal-oriented, proactive, and self-motivated. Ability to handle objections and rejections positively. Good listening skills and problem-solving attitude. Basic computer knowledge (MS Office).
Qualification & Experience:

HS Pass is mandatory for this role.

1-3 years of experience in telesales, customer service, or similar roles (preferred). At least a minimum of 1 year of experience in the relevant field is preferred. Experience in the dating/matrimony industry will be an added advantage.
What We Offer:

Attractive fixed salary + performance-based incentives. Opportunity to work with a reputed brand under ABP Group. Professional growth and learning opportunities. Friendly and supportive work environment.
Job Type: Full-time

Pay: Up to ₹16,000.00 per month

Benefits:

Provident Fund
Ability to commute/relocate:

Esplanade, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

This job has a flexible weekoff schedule? Are you Ok with it? (Yes / No)
Education:

Higher Secondary(12th Pass) (Required)
Experience:

Telecalling: 1 year (Required) Sales: 1 year (Required)
Language:

Bengali (Required)
Work Location: In person