Job Description

Role Overview

We are looking for a motivated and customer-focused

Telecaller Executive

to manage outbound renewal calls. The role involves engaging with customers, educating them on product benefits, driving renewals, and contributing to business growth.

Work Location: Hyderabad, Vijayawada

Key Responsibilities

Make outbound calls to customers whose agreements are due for renewal Educate customers on product features, renewal benefits, and available options Convince clients to renew agreement by addressing queries, objections, and concerns Follow up with prospects to ensure timely policy conversion Maintain accurate records of calls, customer interactions, and renewal status in CRM systems Achieve assigned renewal targets and support overall revenue growth Ensure full compliance with company processes and regulatory guidelines during customer interactions

Qualifications & Skills

Minimum

6 Months of experience

in telecalling, Software service sales, insurance sales, or customer service (preferred) Strong communication, negotiation, and persuasion skills Target-driven mindset with the ability to meet and exceed renewal goals Working knowledge of CRM tools and MS Office for tracking and reporting Ability to handle objections confidently and offer effective solutions Good listening skills with a customer-first approach

Benefits

Competitive salary with

performance-based incentives

Structured training and

career growth opportunities

Health Insurance Dynamic, supportive work environment Fixed working hours promoting

work-life balance

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person