Telecaller – Sales & Customer Engagement

Year    WB, IN, India

Job Description

Job Overview:



Dreamland Escapes is seeking a dynamic and persuasive Telecaller to join our growing team. The ideal candidate will have excellent communication skills, a passion for travel, and the ability to convert leads into confirmed sales. This role is critical in engaging prospective clients, following up on inquiries, and contributing directly to our sales targets.

Key Responsibilities:



Call inbound and outbound leads generated through marketing, website, and social media inquiries. Effectively communicate with potential customers to understand their travel needs. Convert inquiries into bookings for domestic and international holiday packages. Provide accurate information about destinations, services, pricing, and promotions. Follow up with leads regularly to increase conversion rates. Maintain lead databases and update CRM systems with interaction details. Assist the sales and operations team in coordination and documentation as needed. Meet or exceed weekly/monthly telecalling targets and conversion KPIs. Handle customer queries politely and professionally to maintain service quality.

Industry:

Travel & Tourism

Experience Required:

3-5 years in telecalling, preferably in travel, hospitality, or related sales roles

Candidates need to send their resume at hr@dreamlandescapes.co.in

Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Schedule:

Day shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3709076
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    WB, IN, India
  • Education
    Not mentioned
  • Experience
    Year