Job Description

We are looking for a dynamic and enthusiastic

Telecaller

to join our team is from Travel & Tourism desk. The ideal candidate will be responsible for reaching out to potential customers, making outbound calls, and generating leads. You will also handle inbound inquiries, provide product information, and ensure a high level of customer satisfaction. The ideal candidate will have excellent communication skills, a passion for sales, and the ability to meet or exceed sales targets.

Key Responsibilities:

Make outbound calls to potential customers and clients to promote products. Handle inbound calls and address customer queries effectively. Maintain accurate and updated customer information in the database. Understand customer requirements and offer appropriate solutions. Follow up with leads, customers, and inquiries to convert them into sales or bookings. Meet or exceed monthly sales and call targets. Record and maintain call logs, including details of the conversations. Handle all customers queries. Collaborate with the sales and marketing team to develop effective sales strategies.

Required Skills:

Excellent verbal communication skills. Strong interpersonal and customer service skills. Ability to handle rejection and stay motivated. Proficient in basic computer skills and MS Office (Excel, Word). Good listening skills and attention to detail. Ability to work in a target-driven environment. Previous experience in telecalling, sales, or customer service is a plus.

Office Hours :

10 am to 6:30 pm - Monday to Friday 10 am to 5 pm - Saturday Closed on Sundays
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

Day shift
Experience:

Telemarketing: 4 years (Required)
Language:

Hindi (Required) English (Required)
Location:

Salt Lake, Kolkata, West Bengal (Required)
Work Location: In person