Job Description

We are looking for an enthusiastic and result-oriented

Telecaller

to handle inbound and outbound calls for our education academy. The role involves counseling students, promoting courses, and ensuring excellent student engagement and follow-ups.

Key Responsibilities:

Make outbound calls to prospective students and parents to explain courses and admission processes Handle inbound inquiries via calls, WhatsApp, and other channels Provide accurate information about courses, fees, batches, and exam preparation Follow up with leads and convert inquiries into enrollments Maintain and update student data in CRM/system Schedule counseling sessions and demo classes Resolve basic queries and ensure high student satisfaction Meet daily/weekly calling and conversion targets Coordinate with academic and admission teams

Skills & Requirements:

Good communication skills in English, Hindi, and/or regional language Confident, polite, and persuasive personality Basic computer knowledge (MS Excel, CRM, WhatsApp tools) Ability to handle pressure and targets Prior experience in education, sales, or telecalling is an advantage

What We Offer:

Fixed salary + performance-based incentives Training and growth opportunities Friendly and professional work environment Career progression in education counseling
Job Type: Full-time

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

Flexible schedule
Education:

Higher Secondary(12th Pass) (Preferred)
Work Location: In person