Job Description

Job Title: Telecaller

Location:

Mansarovar Jaipur

Job Type:

Full-time / On site

Department:

Sales / Customer Relationship

Job Summary:

We are seeking a motivated and enthusiastic

Telecaller

to join our team. The ideal candidate will be responsible for handling outbound/inbound calls, addressing customer inquiries, and generating leads or sales. You should have excellent communication skills and a customer-first attitude.

Key Responsibilities:

Make outbound calls to potential/existing customers to inform them about services. Handle inbound customer calls and resolve queries promptly and professionally. Maintain and update customer database with accurate information. Follow communication scripts and adhere to company policies. Generate leads and convert them into sales. Schedule appointments for sales or service teams. Meet daily/weekly/monthly call and conversion targets. Provide feedback on customer trends to team leads or management.

Requirements:

Education:

Bachelor's degree preferred (Tech Knowledge)

Experience:

0-2 years of experience as a telecaller, telesales, or in a similar role. Excellent verbal communication skills in [English, Hindi]. Basic computer knowledge (MS Office, CRM tools, etc.). Ability to handle rejection and remain calm under pressure. Good listening skills and customer service orientation.

Preferred Skills:

Previous experience in sales or customer service roles. Fluency in multiple languages. Strong interpersonal and negotiation skills.

Working Hours:

9:00 AM - 6:00 PM, 10:00 AM-6:00 PM (Monday to friday)

How to Apply:

Interested candidates can send their resume to: hr@jsbglobalinfotech.com

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,086.00 - ₹25,741.14 per month

Benefits:

Food provided Health insurance Paid sick time Paid time off Provident Fund
Language:

Hindi (Required) English (Required)
Work Location: In person