Job Description

Outbound Calling:

Making calls to potential customers to introduce products or services, explain their benefits, and persuade them to make a purchase or schedule an appointment.

Inbound Call Handling:

Addressing customer inquiries, providing information, and resolving complaints or concerns related to the company's products or services.

Lead Generation and Sales:

Identifying and qualifying potential leads, nurturing them through follow-up calls, and ultimately converting them into sales or appointments for the sales team.

Customer Relationship Management:

Building rapport with customers, maintaining positive relationships, and ensuring customer satisfaction through effective communication and problem-solving.

Data Management:

Maintaining accurate records of customer interactions, updating customer information in the CRM system, and documenting sales activities.

Meeting Sales Targets:

Working towards individual and team sales goals by effectively promoting products and services and converting leads into sales.

Product Knowledge:

Staying informed about the company's products and services, including their features, benefits, and pricing, to effectively communicate with customers.
Essential Skills:

Communication Skills:

Excellent verbal communication, active listening, and interpersonal skills are crucial for engaging with customers effectively.

Persuasion and Sales Skills:

Ability to persuade customers, handle objections, and close sales deals.

Customer Handling Skills:

Patience, empathy, and the ability to handle customer complaints and concerns professionally.

Computer Skills:

Basic computer literacy for data entry, CRM usage, and other related tasks.

Time Management and Multitasking:

Ability to handle multiple calls efficiently and manage time effectively.
Job Type: Full-time

Pay: ?8,896.59 - ?23,316.72 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person