Prior experience in customer communication within the Real Estate, Life Insurance, or Loan sector and should be capable of managing both inbound and outbound customer interactions professionally.Key Responsibilities:- Handle inbound customer queries and outbound calls effectively- Communicate with customers via phone and email- Coordinate with internal teams to resolve customer issues- Provide accurate and timely information to customers- Maintain call logs and update records as required- Ensure a positive customer experience without a sales target- Strong verbal and written communication skills- Good coordination and follow-up abilities- Comfortable handling both calls and emails (ref:updazz.com)
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