Tele-caller (Presales)- Real Estate \xe2\x80\x93 Mumbai :Our client is one of the leading real estate players with 30 years of industry experience. Within real estate business verticals its realtors focus on land acquisitions projects, townships and large-scale housing projects whereas, its Developers specialize in redevelopment of housing projects, commercial projects and luxury apartments. It is an established Realty Business Group, headquartered in Mumbai, focuses on affordable redevelopment apartments and land projects. Over 30 years of experience & a track record of on-time delivery, we focus on redeveloping & redefining lifestyles across prime locations of Mumbai. It has built various projects from high rises to individual bungalows in and around Mumbai and has quickly acquired a reputation of being a reliable, trusted and a professional business who delivers on time. It ensures that all the transactions and interactions are transparent thus, enabling to nurture long term relationship with the customers, partners and all the stakeholders.
Within real estate business verticals, its realtors focus on land acquisitions projects, townships and large-scale housing projects whereas, its Developers are experts in redevelopment of housing and commercial projects. Our client has built various projects from high rises to individual bungalows in and around Mumbai and has quickly acquired a reputation of being a reliable, trusted and a professional business player who delivers on time.
Our client ensures that all the transactions and interactions are transparent thus enabling to nurture long term relationship with the customers, partners and all the stakeholders. Job Title: Tele-caller (Presales)- Real Estate \xe2\x80\x93 Mumbai
Individual Contributor role Primary Purpose: 1. Contact individuals by telephone, inbound and outbound, in order to provide details of the Golden visa program. Be a catalyst in gathering information, promoting the product and maximize the opportunity of converting the individual to a prospective client. Job Responsibilities: Key Accountabilities/Activities: 1. Make calls on the existing database as received from Channel Partners, Direct data.
2. Maintain a count of calls as instructed by the immediate reporting manager.
3. Sensitize the potential clients on the latest/upcoming projects.
4. Ensure to follow the assigned script for all the client interactions.
5. Answer all the client questions about the projects and the company.
6. Ask questions to understand customer requirements at best.
7. Handle first level grievances to maintain the company\xe2\x80\x99s goodwill.
8. Collect references from the clients to enhance the existing database.
9. Make a valid estimate of the status of the client (hot, warm, cold) and apprise the sales team accordingly.
10. Direct the prospects to the sales team.
11. Maintain consistent follow up with clients and fix Inbound and Outbound meetings.
12. Maintains quality service by following organization standards. Data Documentation
1. Enter and update client information in the lead management system.
2. Ensure consistent data update and backup is maintained.
3. Keep records of calls and sales and note all the pertinent information.
4. Maintain operations and data management by following the latest policies and procedures. Internal Liaison and value addition
1. Consistently share value added information with the sales team basis the calls being made, for e.g., observed customer behaviors pattern.
2. Contribute to team effort by accomplishing related results as needed. Key Relationships Internal: 1. Co-ordination with Sales Managers on a day-to-day basis.
External: 1. Prospective Clients.Key Skills:Key Skills: 1. Outstanding negotiation skills with the ability to resolve issues and address complaints.
2. Ability to learn about products and services and describe/explain them to prospects.
3. Ability to coordinate in a seamless way, internally as well as externally for business closures. Mandatory: 1. Excellent communication and interpersonal skills.
2. Tele-caller or other sales/customer service role experience is mandatory Industry: Real Estate preferred Gender: Female Experience: 1 - 2 years\' experience as a Tele-caller or other sales/customer service role. Job Location: Mumbai Working Days: 6 Days Qualification: Graduate Notice Period: Immediate to 30 days Relocation candidates: No About Morpheus Consulting:
Morpheus Consulting understands the dynamics attached to talent acquisition, relationship management and the required service levels within the regional industry. Our heritage is now our main strength as we continue to work within our core markets to deliver key account management and strong contingency recruitment practices to our clients and candidates. Recruitment is a people-focused business \xe2\x80\x93 our success and growth are reliant upon our people. Our team of 130 consultants based in Middle east, Asia and Africa offer a blend of international recruitment experience, coupled with a platform of local market and industry knowledge. Morpheus Consulting has its presence since 2007 and has established itself as a reputed recruitment specialist in its industry. With footprints in Asia, Africa and the Middle East, we offer professional and bespoke contingency and retained search services across a variety of industrial sectors. This vast experience, industry expertise and knowledge enable our consultants to identify and present the highest quality candidates to our clients, in line with their business objectives and culture. We have built our brand by investing in people, whether it is our own consultants, candidates, or clients. This core value is central to our success, which underpins everything we do, and in return has translated into a successful and established Morpheus Consulting brand that our clients and candidates can trust. If the screening team decides that you are competent enough for the demands of the position, you will be shortlisted and invited to an interview for further consideration. If you were not shortlisted, we will keep your resume in our database for future reference. We will not be able to contact you back in this case due to the large amount of applications we receive. So if you don\xe2\x80\x99t hear from us within 3 days, you can assume that your application was not successful at this time.Job Location:Job Sector:Real EstateRequired Experience:1 - 2 year(s)Relevant Experience:1 years Job Types: Full-time, Fresher Salary: 9300,000.00 - 9350,000.00 per year Schedule:

• Morning shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)