Job Description

Job Summary

We are looking for an enthusiastic and customer-focused Telecaller to communicate with potential and existing customers over the phone. The Telecaller will be responsible for explaining products/services, generating leads, handling customer queries, and maintaining positive customer relationships.

Key Responsibilities

Make outbound calls to potential customers and receive inbound calls Explain company products or services clearly and confidently Generate leads and schedule appointments or follow-ups Answer customer queries and resolve issues politely Maintain accurate records of calls and customer details Achieve daily/weekly/monthly call and sales targets Follow company scripts, policies, and compliance guidelines Build and maintain good customer relationships

Required Skills & Qualifications

Minimum qualification: 10+2 / Graduate (preferred) Proven experience as a telecaller or similar role (freshers can apply) Excellent communication skills in [language(s)] Good listening and persuasion skills Basic computer knowledge (MS Excel, CRM, calling software) Ability to handle rejection and work under pressure

Preferred Skills

Sales or customer service experience Ability to multitask and manage time effectively Positive attitude and problem-solving mindset

Working Conditions

Work from Office Day shift 5 days working (as applicable)

Salary & Benefits

Fixed salary + incentives Performance-based bonuses Training and career growth opportunities
Job Type: Full-time

Pay: ?8,554.39 - ?10,000.00 per month

Work Location: In person