Job Description

Job Summary

We are looking for a confident and persuasive

Telecaller

to interact with potential customers over the phone, generate leads, provide information, and close sales or admissions. The ideal candidate should have excellent communication skills and a customer-focused approach.

Key Responsibilities

Make outbound calls to prospective customers/students from provided databases Handle inbound calls and respond to inquiries professionally Explain products, services, courses, or offers clearly and convincingly Generate leads, follow up on inquiries, and convert them into sales/admissions Maintain accurate call records and update CRM/database regularly Achieve daily, weekly, and monthly calling and conversion targets Address customer queries, objections, and concerns politely Coordinate with internal teams for follow-ups and closures

Required Skills & Qualifications

Minimum qualification:

12th pass / Graduate preferred

Strong verbal communication skills in

English & Hindi

(regional language is a plus) Good listening and convincing skills Basic computer knowledge (MS Excel, CRM tools) Ability to handle rejection and work under targets Freshers welcome (training will be provided)

Experience

0-2 years

of experience in telecalling, sales, customer support, or admissions Experience in

education, real estate, banking, or sales

is an advantage

Key Attributes

Confident and polite phone etiquette Target-oriented and self-motivated Positive attitude and strong follow-up skills Team player with a professional approach
Job Type: Full-time

Pay: ₹8,554.39 - ₹15,000.00 per month

Work Location: In person