Job Description

Job Summary:

We are looking for a confident and result-oriented

Telecaller

to join our immigration and overseas education team.
The ideal candidate will be responsible for making outbound calls, handling client inquiries, generating leads, and fixing appointments for visa counselling.
Freshers with good communication skills and experienced candidates from similar industries are welcome to apply.

Key Responsibilities:

Make

outbound calls

to potential clients and provide information about

visa, immigration, and study abroad services.

Handle

inbound calls

and respond to client inquiries politely and professionally.

Generate and qualify leads

through cold calling, WhatsApp, and follow-up calls. Maintain and update the

lead database / CRM

with accurate client information. Schedule appointments and coordinate with

Visa Counsellors

for further discussion. Explain service features, processes, and benefits to interested clients. Follow up with existing and new clients to ensure high conversion rates. Achieve

daily and monthly call targets

and maintain performance reports. Handle client queries with patience, professionalism, and clarity. Support the counselling and filing team with client communication when needed.

Required Skills:

Excellent

communication and convincing skills

Strong

telephone etiquette

and pleasant personality. Confidence in handling client objections and turning inquiries into conversions. Positive attitude, self-motivated, and result-driven. Ability to handle pressure and meet targets.

Experience Required:

Freshers

with good communication and learning attitude can apply.

Experienced candidates

in telecalling, customer care, or BPO (preferably in the education or immigration sector) will be given preference.

Educational Qualification:

Minimum

12th pass / Graduate

in any discipline. Training or experience in

customer service, sales, or communication

is an advantage.

Salary & Benefits:

Salary based on experience and communication skills. Attractive

incentives and performance bonuses.

Professional training provided. Career growth to

Senior Telecaller / Counsellor / Team Leader.

Job Types: Full-time, Fresher

Pay: ?13,000.00 - ?25,000.00 per month

Work Location: In person