to handle day-to-day client interactions. The role involves calling existing and potential clients, maintaining relationships, and ensuring smooth communication between clients and the company.
The ideal candidate should possess strong communication skills, a polite and professional manner, and the ability to engage clients effectively.
Key Responsibilities:
Make daily outbound calls to clients as per the call list.
Follow up with clients regarding inquiries, updates, or pending matters.
Provide accurate information about our services/products to clients.
Maintain client interaction records and update CRM/Excel sheets regularly.
Build and maintain positive relationships with clients to ensure long-term engagement.
Coordinate with internal teams to address client queries or issues promptly.
Support the business team by scheduling client meetings or appointments when required.
Ensure professionalism and courtesy in all client communications.
Requirements:
Proven experience as a Tele Caller, Customer Service Executive, or similar role.
Excellent verbal communication skills in Hindi and English (additional languages will be an advantage).
Good listening skills and the ability to handle client conversations with patience.
Basic knowledge of MS Office/CRM tools.
Ability to work independently as well as in a team.
Strong organizational and follow-up skills.
Employment Type:
Full-time
Job Type: Full-time
Pay: From ?10,000.00 per month
Language:
Hindi (Preferred)
* English (Preferred)
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.