Job Description

Job Title:

Telecaller

Location:

Dream World Immigration

Job Type:

Telecaller

Salary:

8000-14000

Company Overview:

[Your Company Name] is a leading company in [your industry]. We are committed to providing exceptional customer service and expanding our client base. We are currently looking for a skilled and motivated Telecaller to join our team and help us drive our customer outreach and sales efforts.

Job Responsibilities:

Make outbound calls to potential and existing customers to promote products and services. Handle inbound calls, addressing customer queries, and providing information about the company's offerings. Ensure all calls are logged and documented in the CRM system. Qualify leads, generate interest, and schedule appointments or follow-ups as needed. Meet daily, weekly, and monthly sales targets and KPIs. Provide excellent customer service and build rapport with clients over the phone. Follow up with customers on pending requests, product inquiries, or ongoing services. Assist with resolving any customer complaints or issues in a professional manner. Maintain an up-to-date knowledge of the company's products and services.

Qualifications:

High school diploma or equivalent (Bachelor's degree preferred). Previous experience in telecalling, customer service, or sales is a plus. Excellent communication skills, both verbal and written. Strong listening skills and the ability to understand customer needs. Ability to handle rejection and stay motivated. Ability to multitask and manage time effectively. Positive attitude and a customer-centric approach. Proficiency in using MS Office and CRM systems is preferred.

Preferred Skills:

Experience in cold calling or telesales. Knowledge of a second language (e.g., Hindi, Spanish, etc.) is a plus. Ability to work in a fast-paced environment.

How to Apply:

Please submit your resume along with a brief cover letter explaining why you're a great fit for this role.

Deadline for applications:

06-04-2025

Job Types: Full-time, Part-time

Pay: ?8,446.79 - ?14,262.23 per month

Benefits:

Cell phone reimbursement Paid sick time Paid time off
Schedule:

Day shift Evening shift Monday to Friday Morning shift Weekend availability
Supplemental Pay:

Commission pay Performance bonus
Language:

Hindi (Required) English (Required)
Work Location: In person