to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, handling inbound inquiries, and converting leads into customers. You will play a key role in customer engagement and helping to grow our business.
Key Responsibilities:
Make outbound calls to prospective customers from provided leads.
Handle inbound calls and respond to customer queries.
Explain products or services and address customer concerns.
Maintain and update the customer database regularly.
Achieve daily/weekly/monthly targets.
Follow communication scripts and guidelines provided by the company.
Provide excellent customer service and build positive relationships.
Schedule appointments or follow-ups when required.
Requirements:
Minimum qualification: 10th / 12th pass or any graduate.
Prior experience in telecalling, telesales, or customer service preferred.
Good communication skills in [mention languages like English/Hindi/regional language].
Basic computer knowledge (MS Office, CRM tools, etc.).
Ability to handle rejection and remain motivated.
Excellent interpersonal and convincing skills.
Location: Mohali, Punjab
Experience Required: Fresher
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
Day shift
Language:
English (Preferred)
Work Location: In person
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