Job Description

Job Title: Admission Telecaller : We are looking for a dedicated and enthusiastic Admission Telecaller to join our educational institution\'s admissions team. As an Admission Telecaller, you will be responsible for contacting prospective parents via phone, providing them with information about our institution\'s programs, answering their queries, and guiding them through the admission process. If you are a proactive communicator with excellent telephone etiquette and a passion for helping students achieve their educational goals, we encourage you to apply for this role. Key Responsibilities:

• Place outbound calls to prospective parents to inform them about our educational programs and admission procedures.
• Answer incoming inquiries and provide detailed information about the fees, and any other relevant information.
• Explain the admission process and requirements to potential students.
• Address questions and concerns of parents, and offer solutions to their queries.
• Keep accurate records of all interactions and maintain a database of prospective students.
• Collaborate with the admissions team to ensure that students receive the necessary support to complete their application.
• Follow up with potential students who have expressed interest but haven\'t completed the admission process.
• Achieve daily and monthly call targets.

Qualifications:

• Any Graduate or equivalent diploma holder.
• Proven experience in tele-calling, telemarketing, or customer service is a plus.
• Excellent verbal communication skills and a polite, professional telephone manner.
• Strong listening skills and the ability to understand and address prospective parent\xe2\x80\x99s needs.
• Basic computer skills and familiarity with CRM software or data entry.
• Enthusiasm for helping students find the right educational opportunities.
• Patience, perseverance, and the ability to handle rejection gracefully.

If you are passionate about education, possess excellent communication skills, and are eager to help prospective students make informed decisions about their educational journey, we invite you to join our admissions team. Please send your resume and a cover letter explaining your qualifications and experience to kapil.dhall@prudenceonline.in. Job Type: Full-time Ability to commute/relocate:

• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor\'s (Preferred)

Experience:

• Tele Calling: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: In person Expected Start Date: 01/11/2023