with excellent communication skills, proficiency in MS Excel & Word, and prior experience in telecalling. The candidate will be responsible for handling outbound/inbound calls, maintaining records, and ensuring customer satisfaction.
Key Responsibilities:
Make outbound calls to potential and existing customers.
Answer incoming calls and resolve customer queries.
Provide accurate information about products/services.
Maintain call records, customer details, and follow-up status in Excel/Word.
Achieve daily/weekly/monthly call and conversion targets.
Build and maintain good customer relationships.
Work closely with the sales/support team for smooth operations.
Required Skills:
Minimum 1 years of telecalling/inside sales experience.
Strong verbal and written communication skills (English/Hindi/).
Proficiency in
MS Excel & MS Word
.
Ability to handle customer objections and provide solutions.
Target-driven, confident, and self-motivated.
Qualifications:
Graduate/12th Pass (with relevant experience).
Prior experience in telecalling, customer service, or sales preferred
Job Types: Full-time, Permanent
Pay: ?8,000.00 - ?10,000.00 per month
Benefits:
Cell phone reimbursement
Work Location: In person
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