Job Description

We are looking for a confident and result-oriented

Telecaller

to handle inbound & outbound calls, provide information to parents and students, and generate admissions leads for

Gurukul Classes / School / Coaching Programs (NEET, JEE, Foundation, School Programs)

.
The Telecaller will be the first point of contact and must maintain professionalism, clarity, and polite communication at all times.

Key Responsibilities

Make

outbound calls

to parents/students and explain Gurukul's courses, fees, facilities, and benefits. Handle

inbound inquiries

regarding admissions, demo classes, batches, timings, and hostel details. Maintain a

record of calls

, follow-ups, and lead status in CRM or Excel. Convert inquiries into

admission appointments

and encourage campus visits. Provide accurate information about

NEET, JEE, school coaching, foundation batches, hostel, discipline system, results

, etc. Follow up with leads daily until closure. Maintain

excellent communication

, polite language, and a positive tone. Coordinate with the counseling team, marketing staff, and front desk. Meet daily/weekly

call and conversion targets

.

Skills & Qualifications Required

Minimum

12th pass

(Graduation preferred). Strong

communication skills

in Marathi, Hindi & basic English. Ability to explain course details clearly and confidently. Good convincing and follow-up skills. Basic computer knowledge (Excel, WhatsApp, CRM). Prior experience in the

education or coaching industry

is an advantage.

Salary & Benefits

Attractive

salary + incentives

based on admissions. Training & support from senior counselors. Growth opportunity in counseling & administrative roles. Friendly and professional work environment.

Ideal Candidate

A polite, disciplined, focused Telecaller who is passionate about helping students choose the right educational path and supporting Gurukul's mission to provide quality education.

Job Type: Full-time

Pay: ?8,000.00 - ?10,000.00 per month

Benefits:

Flexible schedule
Work Location: In person