Job Description

Key Responsibilities:

Make outbound calls to prospective or existing customers to promote products, services, or gather information. Receive inbound calls and respond to customer inquiries in a professional and courteous manner. Maintain detailed records of calls, customer interactions, feedback, and outcomes in the CRM system. Address customer concerns and provide appropriate solutions or escalate issues when necessary. Achieve daily, weekly, and monthly call and conversion targets as assigned. Stay updated on product knowledge, company offerings, and sales techniques to improve performance. Adhere to company policies, scripts, and compliance guidelines during all interactions.

Required Skills:

Excellent verbal communication and interpersonal skills. Ability to handle rejection and remain professional under pressure. Proficiency in using telecommunication systems and CRM software. Strong listening skills and attention to detail. Basic computer literacy and data entry abilities
Job Types: Full-time, Permanent

Pay: From ?12,000.00 per month

Work Location: In person