. This role is responsible for contacting customers with overdue loan payments, reminding them of outstanding dues, negotiating repayment plans, and ensuring timely recovery while maintaining a professional and respectful approach.. The role offers
?13000 - ₹50000
and a dynamic environment with opportunities for growth.
Key Responsibilities
Make outbound calls to customers with overdue loan payments
Remind customers about pending EMIs and total outstanding amounts
Follow up regularly and maintain accurate call records
Negotiate repayment schedules as per company policy
Educate customers on payment methods and deadlines
Handle customer objections and resolve basic queries
Escalate difficult or non-responsive cases to the recovery team
Ensure compliance with company guidelines and legal regulations
Maintain professionalism and customer confidentiality at all times
Job Requirements:
The minimum qualification for this role is
10th Pass
and
0 - 1 years of experience
.
Job Type: Full-time
Pay: ₹13,000.00 - ₹50,000.00 per month
Work Location: In person
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