Job Description

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Telecaller

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Job Title:

Telecaller

Job Summary:

We are looking for a motivated and customer-focused Telecaller to join our team. The Telecaller will be responsible for making outbound calls, answering inbound calls, explaining products or services, and generating leads or sales.

Key Responsibilities:

Make outbound calls to prospective customers and explain the company's products/services. Handle inbound calls and resolve customer queries effectively. Maintain a database of customer information and call records. Follow up with potential leads and existing customers. Meet daily/weekly call targets and conversion goals. Build and maintain positive relationships with customers. Work with the sales and marketing teams to achieve business objectives. Prepare and submit daily/weekly call reports to management.

Required Skills & Qualifications:

Excellent communication skills in [English/Hindi/Regional language as needed]. Good listening skills and ability to handle rejections positively. Basic computer knowledge (MS Office, CRM software is a plus). Ability to work in a fast-paced environment. Prior experience as a telecaller, customer service representative, or similar role preferred (freshers can also apply).
Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Cell phone reimbursement Health insurance
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person