Make outbound calls to customers and prospects to promote products/services or generate leads.
Answer inbound calls and resolve customer queries in a professional manner.
Maintain accurate records of calls, customer details, and feedback in the CRM system.
Follow communication scripts and adhere to company policies during interactions.
Build and maintain positive relationships with customers to encourage repeat business.
Meet daily/weekly/monthly targets related to calls, leads, and conversions.
Provide accurate information about products/services and handle objections effectively.
Escalate unresolved issues to the relevant department when necessary.
Job Type: Full-time
Pay: ?10,000.00 - ?15,000.00 per month
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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