At iZero247, We are seeking an energetic and results-driven
Telecaller
to join our team. The ideal candidate will be responsible for handling outbound and/or inbound calls to reach out to potential customers, provide information about our products/services, and generate sales or appointments. Strong communication and persuasion skills are essential.
Key Responsibilities:
Make outbound calls to prospective customers to promote products/services.
Handle inbound inquiries and resolve customer queries effectively.
Maintain a database of customer information and update it regularly.
Follow up with leads and close sales or appointments.
Achieve daily/weekly/monthly targets as assigned.
Maintain call logs, reports, and performance feedback.
Handle customer complaints and ensure a high level of customer satisfaction.
Coordinate with sales, marketing, or support teams as needed.
Required Skills and Qualifications:
Minimum qualification: 10+2 / Graduate.
Proven experience of minimum 1 year as telecaller, telesales representative, or similar role preferred.
Excellent verbal communication skills in Malayalam and English.
Basic computer skills (MS Office, CRM software).
Strong listening and problem-solving abilities.
Ability to work under pressure and meet deadlines.
Job Type: Full-time