We are seeking a highly motivated and experienced Telecaller to join our team in the Events Services industry. As a Telecaller, you will be responsible for making outbound calls to potential clients, promoting our services, and generating sales leads in the European and US market. You will play a crucial role in expanding our customer base and ensuring client satisfaction.
The ideal candidate for this position is a good communicator with excellent phone etiquette and a persuasive personality. You should be capable of building rapport with potential customers and have a strong sales-oriented mindset. Additionally, you should be proficient in using customer relationship management (CRM) software and have a good understanding of the Events Services industry.
Responsibilities
Contact potential clients by phone to promote our services and events
Generate sales leads and follow up on opportunities to close deals
Maintain accurate and detailed records of all calls made and sales achieved
Build rapport with potential clients and handle objections or conflicts effectively
Provide excellent customer service and ensure customer satisfaction
Collaborate with the sales and marketing team to develop effective sales strategies
Stay up to date with industry trends and developments to offer new services to clients
Requirements
Proven experience as a Telecaller or in a similar sales role in international market
Excellent communication and interpersonal skills
Strong phone etiquette and persuasive ability
Ability to build rapport and establish trust with potential clients
Good understanding of the Events Services industry
Goal-oriented mindset and ability to work under pressure
Ability to multitask and manage time effectively
High school diploma or equivalent; additional certification in sales or marketing is a plus
Shift timing:
11:30 AM to 8:30 PM
Working Days:
Alternate Saturday off
Job Type: Full-time
Pay: ₹100,000.00 - ₹400,000.00 per year
Benefits:
Health insurance
Paid time off
Language:
English (Required)
Work Location: In person
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