Job Description

Job Role :- Tele-caller intern

Job description:-

Key Responsibility Areas (KRA)

Lead Generation & Prospecting : Identify and qualify potential leads through calls & maintain and update the CRM with accurate lead information. Customer Relationship Management : Build and maintain strong relationships with prospects and existing customers. Address customer queries, provide solutions, and ensure high satisfaction. Collaboration & Reporting : Coordinate with marketing and field sales teams to optimize sales efforts. Provide regular calling reports and insights to the management team.

Key Performance Indicators (KPI)

Lead Conversion Rate - Percentage of leads converted into prospect. Ensure to achieve the assigned calling target monthly. Call Volume & Outreach - Number of outbound calls/What's App made daily (Target: 80-100 calls & 2 hours of talk time). Ensure taking follow-up responses from leads regularly & update in CRM & sheet. Ensuring the count of number of active leads in the pipeline at any given time. Ensure 100% to pick incoming calls, talking politely & proper documentation of customer interactions. Ensure you are 100% well-versed in the Marketing pitch and able to explain the product and services flawlessly. Ensure 100% to take approvals before closing any deal or offering discounts. Ensure 100% to greet the customer and share your name & employee ID before speaking about products or services. Ensure you are 100% well-versed in the Marketing pitch and able to explain the product and services flawlessly. Ensure that 100% missed calls are dialled the next day.
Job Type: Internship
Contract length: 2 months

Pay: ₹6,000.00 - ₹10,000.00 per month

Language:

Hindi (Preferred) English (Preferred)
Work Location: In person