An inbound telecaller is a customer service representative who answers calls from customers or other stakeholders. Inbound telecallers may also make presentations, train, or solve queries. Responsibilities:- Answering calls: Inbound telecallers receive calls from customers and other stakeholders - Providing customer service: Inbound telecallers address customer concerns, uncertainties, and suggestions - Finding new sales opportunities: Inbound telecallers look for new sales opportunities through calls, email, and other communication channels - Explaining benefits: Inbound telecallers explain the benefits of the company's products and services to potential clients - Gathering contact details: Inbound telecallers gather and update contact details of individuals (ref:updazz.com)
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