Job Description

Job Summary Call Center Executive who should have clear understanding of English/Telugu/Hindi/Tamil/Kannada Language. The Agent will get required to take incoming calls coming in from patients of a hospital, book their appointments, help them with the information about any doctor and its schedule and empathetically talk to him/her Responsibilities and Duties - To respond to all incoming calls within a specified TAT. - Satisfactorily respond and give answers to the people calling in. - Book appointments of the doctors on the portal. - Call back to the patients in case of rescheduling of appointments. - Give exact information about the various facilities in the hospital. - Help patients understand the working of the hospital. This job may require candidate to work on a Roaster as the Hospital works 24/7. Shifts will be fixed on a rotational basis to cover all days and all hours. ** No Night shifts for female Qualifications and Skills - Must know English/Telugu/Hindi language very well - Should have basic knowledge of Computers - Previous working in Call Center will be an advantage Salary: 9 11,000.00to 9 17,000.00 CTC per month Experience: Call Center: 1 year (Preferred) Education: Bachelor\'s (Preferred) Benefits: \xe2\x80\xa2 Provident Fund (PF) \xe2\x80\xa2 ESI \xe2\x80\xa2 Paid leaves / Leave encashment Workdays per week: 6 days (Rotational week off) Job Type: Full-time Salary: 98,086.00 - 915,431.81 per month Benefits:

• Paid time off

Schedule:

• Day shift

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• tele sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)