Job Description

A Telecalling Executive is responsible for making outbound calls to potential customers to promote products or services, handle inbound calls, and provide customer support. They may also be tasked with generating leads, qualifying them, and ultimately closing sales. The role requires strong communication skills, the ability to build rapport, and potentially some sales skills. Key Responsibilities:

Outbound Calling:

Making calls to potential customers to promote products or services, explain benefits, and persuade them to make a purchase or schedule an appointment.

Inbound Call Handling:

Answering inquiries, addressing customer concerns, and resolving complaints.

Lead Generation and Qualification:

Identifying potential customers and assessing their suitability for the company's products or services.

Sales:

Persuading customers to make a purchase or take a desired action.

Customer Relationship Management:

Maintaining accurate records of customer interactions, following up on leads, and ensuring customer satisfaction.

Target Achievement:

Meeting sales targets and contributing to team performance.
Additional Responsibilities:

Documentation:

Recording customer information, interactions, and notes in a database.

Follow-up:

Contacting leads to follow up on previous interactions and potentially close sales.

Customer Retention:

Addressing customer concerns and working to retain dissatisfied customers.

Compliance:

Adhering to company policies and procedures, as well as legal and regulatory guidelines. Telecaller , Responsibilities & Skills - NeoDoveTelecallers are representatives who contact existing clients and prospects to generate sales. A telecaller is responsible for sell...NeoDove Telecalling Executive - Dpdzero - 0 to 2 years of experience - Naukri.comTelecalling: Make outbound calls to customers with overdue loan payments to initiate collection efforts. Customer Interaction: Int...Naukri.com Telecaller Job | Tele Calling Job | Tele Callers - InnovIn the Tele calling job, the individual needs to answer the queries of the customer by understanding their need and requirements.Innov Show all
Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Language:

Hindi (Required) English (Required)
Work Location: In person