Job Description

Job Opportunity: Telecaller - Female Candidates Only

Company Name:

RS Trade House

Location:

ULUBARI

Position Type:

Full-Time

Salary Range:

?12,000 - ?15,000 per month

About the Role:

RS Trade House is looking for an experienced and enthusiastic

Telecalling executive (Female)

to manage customer relationships through professional telecalling and communication. The ideal candidate will play a vital role in engaging with our clients, understanding their needs, and ensuring a high level of customer satisfaction and support.

Key Responsibilities:

Manage inbound and outbound customer calls professionally. Maintain and update customer databases with accurate and current information. Build and maintain long-term relationships with customers. Maintain and update customer records using

Google Sheets

and internal CRM tools. Handle customer queries, feedback, and complaints efficiently and with a positive attitude. Follow up with potential leads and assist in conversions. Coordinate with the internal team for smooth service delivery. Maintain records of interactions and transactions for future reference. Assist in generating customer insights and feedback to improve services.

Desired Candidate Profile:

Gender:

Female (as per job requirement).

Education:

Graduate in any discipline

.

Experience:

Minimum 1 year of experience in CRM, telecalling, or customer service roles

Language Proficiency:

Must be fluent in

Assamese, Hindi, Bengali and English.

Should reside within 5-6 km radius of Ulubari, Guwahati

Technical Skills:

Proficient in Google Sheets (data entry, sorting, filtering, basic formulas) Familiarity with CRM software is an added advantage

Soft Skills:

Excellent verbal and written communication skills Good interpersonal and customer-handling skills Organized, proactive, and detail-oriented Positive attitude with a problem-solving mindset

Why Join Us?

Competitive salary in the range of ?12,000 to ?15,000 per month Supportive and inclusive work environment Opportunity to grow within the company Chance to work with a customer-focused and dynamic team

How to Apply:

Interested candidates are requested to

send their updated resume

to:

ea@rstradehouse.co.in

For any queries or more information, feel free to contact us at:

7099077647

Take the next step in your career--

Join RS Trade House and be the voice of our brand!

Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Schedule:

Day shift
Work Location: In person