Make outbound calls to potential and existing customers.
Explain products/services and answer customer queries effectively.
Maintain customer database and update call records accurately.
Follow up with leads and ensure timely responses.
Understand customer needs and provide appropriate solutions.
Handle customer feedback and resolve basic complaints politely.
Coordinate with the sales and support teams when needed.
Achieve daily/weekly call targets and conversion goals.
Candidate Requirements:
Must be fluent in
Tamil
,
Kannada
, or
Telugu
(any one is required).
Good verbal communication skills and a confident telephone manner.
Ability to handle rejection and remain calm under pressure.
Basic computer knowledge (MS Excel, CRM tools, etc.).
Positive attitude and a strong work ethic.
Previous experience in telecalling, telesales, or customer service is a plus.
Job Types: Full-time, Permanent, Fresher
Pay: ₹8,086.00 - ₹22,106.05 per month
Benefits:
Cell phone reimbursement
Paid sick time
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Quarterly bonus
Language:
Telugu, tamil (Preferred)
English (Preferred)
Work Location: In person
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