Job Description

Telemarketing Executive or a Customer Service Representative, is responsible for interacting with customers via phone calls, both inbound and outbound, to promote products or services, answer inquiries, and resolve issues. They play a key role in sales, customer service, and lead generation.

Key Responsibilities:

Outbound Calling: Making calls to potential customers to promote products/services, generate leads, and schedule appointments.

Inbound Call Handling: Answering incoming calls from customers, addressing inquiries, concerns, and complaints.

Sales and Lead Generation: Persuading customers to make purchases or schedule appointments, following up on leads, and meeting sales targets.

Customer Service: Providing support, resolving issues, and ensuring customer satisfaction.

Record Keeping: Maintaining accurate records of customer interactions in a database or CRM system.

Communication: Effectively communicating product/service information, handling objections, and building rapport with customers.

Required Skills: Communication Skills: Strong verbal and written communication skills, including active listening and clear articulation.

Persuasion Skills: Ability to persuade customers and close sales deals.

Customer Handling Skills: Ability to handle diverse customer personalities, resolve conflicts, and provide excellent service. Interpersonal Skills: Ability to build rapport and establish positive working relationships with clients.

Computer Skills: Proficiency in basic computer applications, and CRM software.

Additional Information:

Must Be have Usa Accent Well Fluent In English

Job Types: Full-time, Permanent

Pay: ?8,000.00 - ?11,000.00 per month

Benefits:

Work from home
Schedule:

Night shift
Application Question(s):

Have Own Pc And headset and also pc required minimum i5 processor
Language:

Hindi (Preferred) English (Preferred)
Work Location: Remote