Job Description

The key responsibilities are to understand Client requirements and suggest suitable solutions through our services, maintain a good relationship with the Clients and build the existing database.

Responsibilities

Regular follow up on leads. Understand client requirements and suggest suitable solutions through our services. Responsible for handling inbound calls and regular follow up on leads assigned. Address all the issues/grievances of customers and provide the right customer experience. Carry out market research. Maintain daily, weekly, and monthly reports. Coordinate with the team.

Skill and Competencies required:

Functional


Business Knowledge Process Knowledge Wellness Product Knowledge Customer Orientation Language Skills (English / Regional language) Telemarketing / Selling Skills Basic Computer Skills (MS Excel, Word)
Behavioural


Integrity / Honesty / Respect Communication (Oral & Written skills / Listening) Executive Presence Business / Telephone Etiquette Influencing Skills Ability to manage stress * Willingness to learn