We are seeking an enthusiastic and customer-focused Telecaller to join our team. You will be responsible for handling outbound/inbound calls to customers, explaining products or services, and generating leads or sales while maintaining excellent customer relationships.
Key Responsibilities:
Make outbound calls to potential customers to promote products or services
Handle inbound customer queries professionally and resolve them promptly
Generate leads and follow up with interested customers
Maintain accurate records of calls, customer details, and outcomes in the system
Meet daily/weekly/monthly targets for calls, leads, and conversions
Build strong customer relationships to increase repeat business
Coordinate with the sales team to schedule appointments or pass qualified leads
Follow communication scripts and comply with company policies and procedures
Requirements:
Minimum [12th pass / graduate]
Good communication skills in [English / Hindi / regional language as required]
Previous experience in telecalling, telesales, or customer service preferred
Basic computer skills (MS Office, CRM tools)
Ability to handle rejections positively and stay motivated
Good convincing and negotiation skills
Ability to work under pressure and achieve targets
Benefits:
Fixed salary + attractive incentives
Training provided
Growth opportunities within the organization
Supportive team culture
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Paid sick time
Provident Fund
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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