101, First Floor, Block-E, Local Shopping Centre, Near Dussehra Ground, New Vikaspuri, Delhi - 110018
Job Responsibilities
:
Make outbound calls to passengers to confirm travel and booking details.
Guide and assist passengers regarding their travel plans and services.
Handle customer queries before, during, and after travel in a polite and professional manner.
Provide accurate information and ensure high customer satisfaction.
Update passenger details and call outcomes correctly in the system.
Coordinate with internal teams when required for passenger support.
Skills & Requirements:
Hindi and Punjabi speaking mandatory.
Good verbal communication and interpersonal skills.
Basic computer knowledge and data entry skills.
Customer-friendly, patient, and problem-solving attitude.
Tele calling/customer support experience is an added advantage.
Willing to work in a fast-paced office environment.
Immediate joiners preferred.
Preferred Candidate Profile:
Freshers and experienced candidates can apply.
Comfortable with voice-based customer interaction.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
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