Telecaller

Year    DL, IN, India

Job Description

1. Outbound Calling



Make daily outbound calls to prospective customers. Explain products/services clearly and confidently. Generate leads and convert inquiries into appointments or sales. Follow calling scripts and meet daily/weekly calling targets.

2. Inbound Call Handling



Attend incoming customer calls. Provide accurate information and resolve queries. Transfer calls to the concerned department when needed.

3. Follow-ups



Maintain a follow-up schedule for leads. Call customers regularly for reminders, confirmations, and updates. Work on warm leads to convert them into customers.

4. Data Entry & Reporting



Update customer information in CRM / Excel. Log call details, outcomes, and follow-up notes. Prepare daily/weekly activity reports for management review.

5. Communication & Customer Service



Maintain professional, polite, and service-oriented communication. Understand customer needs and provide relevant solutions. Build and maintain positive customer relationships.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4770043
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year