Job Description

Act as the top-of-funnel lead qualifier, ensuring every enquiry is promptly attended to. Set appointments for counsellors and ensure prospective students are scheduled efficiently. Serve as the CRM call-disposition owner, maintaining accurate and updated records. Handle high-volume outbound and inbound calls with professionalism and consistency. Qualify leads based on program, academic level, admission year, location, and budget. Book counselling slots and confirm attendance through calls or WhatsApp. Log call outcomes and detailed notes accurately in the CRM system. Re-engage cold or dormant leads through approved follow-up messages or calls. Send standardized WhatsApp and email templates as part of the outreach process. Prepare and submit daily reports on calls made, appointments booked, and show-ups. Ensure full compliance with DND regulations and data-privacy norms.
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Work Location: In person